Returns & Exchanges (Australia & New Zealand)

We hope you love your DUC DORÉ piece. If not, you can return or exchange it within 14 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original packaging with all labels attached.
  • Damaged, worn, or altered items cannot be returned.
  • Customers are responsible for return shipping unless the item is faulty or incorrect.
  • Refunds are issued to the original payment method within 5-10 business days after we inspect your return.
  • Please contact us first to receive the correct return address in Australia or New Zealand.

Last updated: January 2026

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Straightforward returns for added confidence.